Article on Substack: Facebook?s Face-Off: Facebook?s New Video Selfie Check Leaves Many Legitimate Users Locked Out
Meta's recent implementation of a video-selfie identity check on Facebook is drawing widespread user backlash, as described in a recent Substack article. While intended to accelerate account recovery and block impersonation, the system appears to be locking out countless legitimate users with little recourse. Facebook's official help pages explain that users may be asked to record a short selfie video, moving their head in multiple directions, so Meta can confirm identity and detect "fake videos." But the real-world user experience results in many people being locked out and losing their accounts. Long-time users report being funneled into endless loops of selfie resubmissions—with no alternative option to submit a government ID, and no direct access to human support. In my own case, my account was flagged after inviting a friend; soon afterwards my account was suspended...